At Jelaby it is our endeavor to make the best fit for you. Your order will be made especially for you since we are not a production line business. You can also make special requests like having a full elastic waistband or a half elastic one, or have extra loose waist-hip, or a specific slit length to modify the outfit according to your preference.
Bespoke tailoring takes time so, it may take seven to ten days before you receive your outfit. If we cannot commit to that time frame, we will let you know beforehand over the email, or phone. Therefore, it is our request that you first let us know through info@jelabyfashion.com about the outfit and how urgent it is for you before making the payment. Once we confirm, or agree to an acceptable date of delivery, we will proceed to make your outfit after receiving the full payment for it. We don’t charge anything extra for custom fitting, but if you request an alteration to a style that may increase its cost, we’ll let you know.
We have a standard size chart. The size chart displays the dimensions of a ready garment. It includes the loosing over the body size. Therefore, you will choose a size that is bigger and closest to your actual body measurements. Please consider going through it carefully. If you think an available size works for you, tick it and the outfit will reach you faster (expect it within seven days). There’s a custom option available as well where you can enter your size detail.
Anywhere mentioned ‘Available size S, M or L or XL’ will reach you within 3 to 4 working days. A style mentioned as ‘Preorder’ will go through the process of being made for you and will take at least seven days to reach you depending on our schedule. We would request you to get in touch with us regarding your urgency before making the payment.
Once you pay, we will make the outfit and send it to you. Since every Jelaby outfit demands considerable human energy and commitment, return will only be possible if we are convinced about your dissatisfaction with the outfit.
Enjoy Jelaby.